Frequently Asked Questions
Everything you need to know about shopping with Iko Iko.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return authorization.
Do you ship internationally?
Yes, Iko Iko ships to most countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure mobile payment options like Apple Pay and Google Pay.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our customer service team.
Are your products covered by a warranty?
All Iko Iko products come with a standard 12-month manufacturer's warranty against defects in materials and workmanship under normal use.